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Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

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Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

Post by sasuke on Wed Jan 06, 2010 4:43 pm

ORIGINAL LINK

http://cr.am/framed.php?url=http%3A%2F%2Fsupport.microsoft.com%2Fdefault.aspx%3Fscid%3Dkb%3BEN-US%3B320553&ref=driverguide

PROBLEM:

Your CD drive or DVD drive is missing or not recognized by Windows or
other programs, so you cannot play or access a CD or DVD. This issue
might have occurred after you installed, uninstalled, or updated a
program or Windows Vista.


Important This section, method, or task contains steps that tell
you how to modify the registry. However, serious problems might occur
if you modify the registry incorrectly. Therefore, make sure that you
follow these steps carefully. For added protection, back up the
registry before you modify it. Then, you can restore the registry if a
problem occurs. For more information about how to back up and restore
the registry, click the following article number to view the article in
the Microsoft Knowledge Base: 322756

(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows

This
problem is caused by two Windows registry entries that have become
corrupted. To fix the problem, you have to use Registry Editor to
delete the corrupted Registry entries. To use this method, you must be
logged on to Windows as an administrator. If you need help verifying
that you are an administrator, visit the following Microsoft Web site: http://support.microsoft.com/gp/admin
(http://support.microsoft.com/gp/admin)

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ACTION TAKEN


Windows XP




  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In
    the navigation pane, locate and then click the following registry
    subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  4. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters
    only. If you do not see the UpperFilters registry entry, you still
    might have to remove the LowerFilters registry entry. To do this, go to
    step 7.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  8. On the Edit menu, click Delete.
  9. When you are prompted to confirm the deletion, click Yes.
  10. Exit Registry Editor.
  11. Restart the computer.

DONE! TESTED BY ME 100% in
optiarc dvd rw ad 5530a




Windows 7



To resolve this problem on a computer that is running Windows 7, use the
Hardware and Devices troubleshooter. For more information about how to
open this troubleshooter in Windows 7, visit the following Microsoft
Web site:http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
(http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter)

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Windows Vista



  1. Click StartCollapse this imageExpand this image

    , and then click All Programs.
  2. Click Accessories, and then click Run.
  3. Type regedit, and then click OK. Collapse this imageExpand this image

    If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  4. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  5. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters
    only. If you do not see the UpperFilters registry entry, you still
    might have to remove the LowerFilters registry entry. To do this, go to
    step 8.
  6. On the Edit menu, click Delete.
  7. When you are prompted to confirm the deletion, click Yes.
  8. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  9. On the Edit menu, click Delete.
  10. When you are prompted to confirm the deletion, click Yes.
  11. Exit Registry Editor.
  12. Restart the computer.
Now go to the "Did this fix the problem?" section.Back to the top
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sasuke

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